We at Elevator Sound want to offer as good a delivery service as the next online shop.
Yes, our margins are tight and yes, everyone is trying to offer the best possible service, but please understand we know how important these purchases are to you. We hope offering a FREE mainland UK delivery service for orders over £99 and a NEXT DAY mainland UK delivery service shows our commitment to getting these units to you as quickly and affordably as possible.
However, please remember that we are just a small independent store filled with people like yourself and we cannot have everything in-store all the time.
Our next day service applies to “in-store stock items”. If we need to order an item in for you specially then it may take a few days to get the order shipped to us and then over to you. Please phone or email to get a more exact ETA.
Our main courier is DPD, however we may sometimes use UPS or Royal Mail. Providing an email address and phone number when purchasing allows the courier to update you with tracking information, a delivery window and lets you reschedule the delivery if needed.
Our daily shipments are collected by courier between 16:30pm – 17:30pm. Any orders for in-stock items placed before 16:00pm can be shipped for next day delivery.
For mainland UK customers items under £99 start at £6.99 but may vary depending on weight and size.
For orders outside of mainland UK your shipping is calculated at checkout based on your location and the weight of your item(s).
Elevator Sound is not responsible for any international shipping delays, customs charges or taxes along with any lost, stolen or damaged items.
Please see our Terms and Conditions for a full rundown of Elevator Sound clauses.